Job Club Manager 2

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Both remotely and on site


£12 - £15 /hr (5 hours per week)

Type of Job

Part Time

Published Date

31 March 2020, 22:00:00

Join our team to make a difference to our local community 

Working with us at The Hope Job Club is all about making a positive difference to the people of East Grinstead and the surrounding towns and villages. This is an opportunity for you to join us as the Job Club Manager, working with the Executive Director, our volunteers, other community groups and relevant government departments like the Department of Works & Pensions (DWP).
If this sounds like an interesting opportunity for you, why not join us and let’s make a difference to our community together.

About the job

This exciting opportunity is for an effective people Manager who will provide services and support to job seekers ranging from CV preparation to cover letters, online applications, paper applications and in some cases just simply a listening ear. you will manage the running of the club, manage engagements with the team of volunteers, provide 1-2-1 support to job seekers from the local community, search and identify local vacancies, engage with our media partners for periodic adverts/publications about the club, and work in partnership with the DWP representative on our team.

This role could also involve exposure to challenging behaviour from people who access or need the service we provide, and you’ll be required to use your own initiative as appropriate. In a context of good support, for example signposting other agencies able to offer a relevant service. You may be required to travel to and from the location of the 1-2-1 contact (where applicable and reasonable to do so) taking some of the key items that support our service delivery

To succeed in this role

You will be required to be digitally aware with administrative skills, flexible, and empathetic. You will need to have an awareness of the policies, practices and procedures in relation to safeguarding; good understanding of the role as part of the wider local community. You will need to be able to work autonomously and flexibly occasionally.

Required Experience & Skills
  • Previous experience working with and leading a team of volunteers

  • Working experience of the Microsoft Office suite

  • Experience working in customer facing roles

  • Experience working and providing support remotely 

  • Experience of effective partnership working with those who access or need services and maintaining a focus on the needs of the individual whilst also supporting with external support where needed

Key skills
  • Ability to work independently and as part of a team

  • Ability to analyse and interpret information and prioritise needs in order to make recommendations/decisions which will have a positive outcome

  • Ability to recognise the limits of own accountability and responsibility, and seek appropriate support, advice and/or supervision.

  • Ability to communicate effectively with diverse range of people whilst influencing actions of others

  • Ability to manage a small budget and/or contributing to financially related decisions 

Qualifications and/or experience:

GCSE English and Maths or equivalent qualification or experience operating at this level of literacy. Experience of previously working in a Recruitment agency is desirable

Key responsibilities
  • Manage the running of the club including providing refreshments

  • Engage with existing volunteers and onboard new volunteers

  • Ensure client-centric service delivery

  • Ensure all properties of the club are kept safe and secure

  • Facilitate adequate measure of engagement with local community through social media, print media and local radio 

  • Support equality and diversity and respects clients and other volunteers regardless of gender, age, disability, sexual orientation, religion or ethnic origin

Our Values
You will promote and demonstrate our values 

Equality & Diversity | Inclusion | Community-Centric | Excellence | Simplicity


East Grinstead, UK